I offer two methods of Shipping / Postage

1, Standard Royal Mail 1st Class

I would recommend this for smaller purchases or where the value of the items together comes to less than £20.00
With this method, I will get proof of postage and it will be available upon request.
This method of postage is usually perfectly fine but in the event that the item doesn't turn up, the process for getting the post office to do something about it is near impossible.
I hate to say this but there also some individuals out there who would say the item hadn't turned up even if it has.
Therefore with this method of postage there will be no refund if the item 'doesn't turn up'
However I will provide the proof of postage and start a claim with the post office on your behalf, and any monies reimbursed with be refunded to the buyer.

2. Tracked & Signed Postage

This is the most secure and the parcel can be traced every step of the way, and is insured up to the value of £50.00
Both parties can rest easy knowing the track and trace system on the Royal mail website will reveal all.
I have found this to be totally foolproof over the years, and whilst it costs a little more, it certainly protects both buyer and seller